Integrated Paving Concepts

Project Goals: Integrated Paving Concepts’ business model is built upon a relationship with a network of several hundred 3rd party installers, spread across five different continents. When your success depends upon the skills and knowledge of a large group of people that you don’t get to interact with regularly, you need to make sure they’re well educated and well equipped. With the company and network growing, keeping in touch with this widely dispersed group was becoming more and more challenging.

In order to meet the increased demand, Integrated Paving set out to provide their community with a comprehensive online training facility and B2B e-commerce experience. Out of the gate, IPC knew the site needed to be easy to use and well organized. Additionally, the system needed an automated process for communicating with IPC’s Customer Relationship and Enterprise Resource Management systems.

Approach: Before a single line of code was written, many hours were spent at the table with the customer, analyzing and selecting solutions for all of the requirements that made up this project.

Though we considered building on the architecture of an existing system, it was ultimately determined that the very specific needs of this project were too complex to fit into a ready-made mould. Ruby on Rails became our tool of choice to build a solution from scratch.

Results: Integrated Paving Concepts’ remote audience are now able to access current training materials and order mission critical supplies regardless of what time it is in the Pacific Time zone. Customer information is automatically loaded into the website and orders are automatically fed back to IPC’s internal order processing system. This automation has led to a new level of efficiency while allowing employees to continue using the tools and systems they were already proficient with.

Intent listening, painstaking planning and skilled execution resulted in a straight path from concept to realization.

Categories

Credits

Integrated Paving Concepts - News
Integrated Paving Concepts - DuraTherm

Not a design firm. And not a techno-babble-speaking group of computer geeks. We're right in the middle. Because between technology and creativity is where compelling web sites are born, sales are increased and market share is gained. We are a web agency. How can we help you?

x